First State Super

Member Service Centre Rollout, NSW & VIC


Project Management & Superintendent Services


First State Super is one of Australia’s largest superannuation funds with more than $50 billion in funds under management. A public offer, not-for-profit fund with more than 750,000 members, FSS is the default superannuation for workers in Health, Teaching, Police, Ambulance and the public sector, providing superannuation and retirement products and financial advice to members throughout their lifetime.

A key driver of the FSS growth and retention strategy is an effective and active retail presence in key metropolitan and regional locations.

FSS has committed to the development and rollout of member service centres, which will enable members in regional areas to interact with The Fund in a manner in which has not been previously possible.

Parramatta was the first member service centre to be opened.